Front Team Leader Washington, DC

Front Team Leader

Full Time • Washington, DC

Chick-fil-A Tenleytown Front Team Leader

Chick-fil-A Tenleytown In-Line is actively selecting talented individuals who have a passion for serving others and are committed to excellence. Our vision is to grow and serve together and create "REMARK" able experiences for our guests.

Within Chick-fil-A, our Team Leader role is valued as more than "just a job". It is an opportunity. As a Manager, you will gain life experiences that extend far beyond serving a great product in a friendly environment. You will develop your leadership skills and be a positive influence on the team. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

Being a Chick-fil-A Team Leader is the first stop to a successful career in the marketplace. Here are just a few of the excellent benefits of serving at Chick-fil-A.

We understand that you have commitments to your family, friends, school, and sports teams. We are dedicated to helping you work and keep your commitments to those relationships that are meaningful to you. We are committed to arranging your work schedule in a way that you can honor both.

All Chick-fil-A restaurants are closed on Sundays because we are dedicated to our team having a day off to rest and spend time with family and friends.

Along with a competitive paycheck, our team leaders serve in a nurturing environment where you will be equipped to learn valuable business, people, and life skills.

At Chick-fil-A, we consider our Team Leaders to be more than just employees. Our Team Leaders are a highly valued part of each Chick-fil-A restaurant. We ensure that our team sincerely enjoys being a vital part of the Chick-fil-A Brand.

 

Overview of Team Leader Position

Responsibilities:

  • Lead the shift (Run breaks and direct the team)
  • Encourage the team members and fellow team leaders
  • Hold them accountable for Chick-fil-A Standards and Procedures
  • Count registers
  • Ensure excellent food quality and customer service
  • Lead team to deliver a remarkable guest experience during their shifts
  • Support leaders
  • Execute team huddles to ensure all team members are on the same page
  • Be proactive in checking behind team members
  • Complete daily and weekly checklists
  • Leave the restaurant better than what you found it
  • Create emotional connections with guests
  • Create a fun and cared for environment for team
  • Coach to develop these behaviors of the team members on their shifts:
  • Hustle to create a surprisingly fast Speed of Service
  • Execute systems that ensure a welcoming and refreshingly clean environment
  • Have a proactive mindset when it comes to team member responsibilities
  • Consistently deliver Chick-fil-A’s Recipe for Service
  • Execute Second Mile Service
  • Orchestrate “REMARK”able guest experiences

Team Leader’s Success Measurements:

  • CEM Scores
  • ROE Scores
  • Team Member Evaluations
  • Leadership Team Evaluations

Core Values and Expectations:

  • Work a minimum of 20 hours per week
  • Integrity
  • Excellence
  • Servant Heart
  • Ownership
  • Stewardship
  • Dedicated
  • Effective Coaching
  • Growth Mindset
  • Positive Attitude
  • Reliability
  • Initiative
  • Professional
  • Maturity
  • Respectful




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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.